Privacy Policy

The H&N Distribution, Inc. (“Company,” “we,” or “us”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you and our practices for collecting, maintaining, protecting, using, and disclosing that information.
 

This policy applies to information that we collect through our Website (HN-Distribution.com), mobile applications, and any other services or offerings we provide which may link to this Privacy Policy (collectively, our “Services”). For the avoidance of doubt, this includes information collected:

· In email, text, chat, and other electronic messages between you and the Services.

· Through mobile and desktop applications you download from the Services.

· When you interact with our advertising and applications on/through third-party websites and services (if those applications or advertising include links to this policy).

Please read this policy to carefully understand our policies regarding our collection, treatment, and use of your information. By accessing or using the Services, you accept and agree to be bound and abide by this Privacy Policy, Terms of Use, and Terms of Sale. You should periodically review the policy because it may change from time to time. By continuing to use the Services, you agree to be bound by such changes.
 

1. Information we may collect about you. We collect several types of information from and about users of our Services, including information:

o That personally identifies you (“Personal Information”), like contact and identification data, such as your name, mailing address, email address, telephone number, account information, employer, and job title.

o That is about you but does not identify you personally, such as demographic information or anonymized data.

o About your internet connection, geolocation, the equipment you use to access our Services, and usage and session details (such as the pages of the Services you visit, the time of your visit, and the time spent on those pages).

2. How we collect information. We collect this information:

o Directly from you, from information you provide to us (for example, from forms you complete through the Services or products and services that you purchase).

o Automatically when you access or use our Services (for example, your Internet Protocol (IP) address and information about your device and operating system).

o From our Related Companies.

3. Information you provide to us. The information you provide to us through our Services may include:

o Information that you provide by filling in forms on any of our Services. This includes information provided at the time of registering to use our Services, subscribing to our service(s), posting material, or requesting further services (including information supplied on lead generation forms found on our Services). We may also ask you for information when you enter a contest or promotion sponsored by us and when you report a problem with our Services.

o Records and copies of your correspondence (including email addresses) if you contact us.

o Your responses to surveys that we may ask you to complete for research purposes.

o Details of transactions you carry out through our Services and of the fulfillment of your orders. You may also be required to provide financial information before placing an order through our Services.

o Your search queries on the Services.

You may also provide information to be published or displayed (“posted”) on public areas of the Services or transmitted to other users of the Services or third parties (“user contributions”). Your user contributions are posted on and transmitted to others at your own risk. We cannot control the actions of other users using the Services with whom you may choose to share your user contributions. Therefore, we cannot and do not guarantee that your user contributions will not be viewed by unauthorized persons.
 

4. Information we collect through automatic data collection technologies. As you navigate and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

o Details of your visits to our Website, including web traffic data (such as the site you access the Website from), geolocation data, logs, and other communication data and the resources that you access and use on the Services.

o Information about your device (including any mobile device), computer, and internet connection, including model, brand, device date, IP address, operating system, mobile network, and browser type.

We may also use technologies to collect information about your online activities over time and across third-party websites, apps, or other online services (behavioral tracking). Behavioral trackers may be set through our Services by us or by third party service providers and advertisers to collect information about how you use our Services and how you interact with advertisements and content on other websites. This information is used to provide you with targeted advertising tailored to your interests. See below for more details about how we use your information and your choices for opting-out.
 

The information we collect automatically includes personal information. It helps us to improve our Services and deliver a better, more personalized experience to you by enabling us to:

o Estimate our audience size and usage patterns.

o Store information about your preferences, allowing us to customize our Services according to your individual interest.

o Speed up your searches.

o Recognize you when you return to our Services.

The technologies we use for this automatic data collection may include:

o Cookies (or browser cookies).A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

o Flash cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.

o Web beacons. ?Pages of the Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

5. Third party use of cookies and other tracking technologies. Some content or applications, including advertisements, on the Services are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies (alone or in conjunction with web beacons or other tracking technologies) to collect information about you when you use our Services. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. Please see the third parties’ privacy policy of to learn about their use of information. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
 

Most web browsers offer universal privacy settings that you may select and use to manage or opt-out of cookies and other tracking technologies. Each browser has different steps for adjusting privacy and security settings. For more information, search the web for instructions on how to adjust your browser’s privacy settings. If you choose to opt-out or disable tracking technologies, it will affect how our Services function. Some features may not be available to you, and your user experience on the Services may be compromised. See below for more choices regarding the disclosure of your information and how to opt-out.
 

6. How we use your information. We use information that we collect about you or that you provide to us, including personal information:

o To operate our business and present our Services to you, including to deliver information, products, or services that you request from us.

o To improve our products and Services, develop new products and Services, and conduct research.

o To personalize your online experience and use of our Services, understand your preferences, and offer you a more seamless, consistent, and personalized experience.

o To provide you with notices about your account.

o To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

o To notify you about changes to our Services or any products or services we offer or provide.

o To provide you with recommended products, services, programs, offers, and other information about our products and services and those of other companies, and to display advertising to you.

o To allow you to participate in interactive features on the Services.

o To fulfill any other purpose described to you at the time information is collected.

o For any other purpose with your consent.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
 

7. Disclosure of your information. We may disclose aggregated information about our users and information that does not identify any individual without restriction. We also may disclose personal information we collect or you provide:

o To our Related Companies.

o To our contractors, service providers, and other third parties we use to support our business, including payment processors.

o To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which personal information held by Company about our Services users is among the assets transferred.

o To third parties to market their products or services to you and to help us market our product and services to you if you have not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for these purposes for which we disclose it to them.

o To fulfill the purpose for which you provide it.

o For any other purpose disclosed by us when you provide the information.

o With your consent.

We may also disclose your personal information:

o To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

o To enforce or apply our Terms of Use, Terms of Sale, and other agreements, including for billing and collection purposes.

o If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

8. Choices about how we use and disclose your information. We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

o Tracking technologies and advertising. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Services may then be inaccessible or not function properly.

o Third-party advertising. We use remarketing services to advertise on third-party websites to you after you have visited our Services. We and our third-party vendors use cookies (either alone or in conjunction with web beacons or other tracking technologies) to collect information about you to inform, optimize, and serve ads based on your past visits to our Services. This collected information may be associated with your personal information and may also be about your online activities over time and across different websites and other online services. We do not control third parties’ collection or use of your information to serve interest-based advertising. If you have any questions about an advertisement or other targeted content, including how to opt-out of receiving targeted advertising from these vendors, you should contact the responsible provider directly.

o Promotional offers from the Company. If you do not wish to have your information used by the Company to promote our own or third parties’ products or services, you can opt-out by emailing: Info@hn-distribution.com. If we have sent you a promotional email, you may send us a return email, asking to be omitted from future email distributions. This opt-out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience, or other transactions.

o Targeted advertising. We may also disclose your personal information to third parties to market their products and services to you. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertiser’s target-audiences preferences, you can opt-out by emailing: Info@hn-distribution.com For this opt-out to function, you must have your browser set to accept all browser cookies.

o Payment processing. We may provide paid products and/or services within the Services. In that case, we use third-party services for payment processing (“payment processors”). We do not store your payment card details. Payment information is provided directly to our third-party payment processors whose use of your personal information is governed by their privacy policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

9. Analytics services. We use certain analytics services, such as Google Analytics, to gather information about the use of our Services. To learn more about Google Analytics, including opting out of Google Analytics, click here.
 

10. Accessing and correcting your information. You can review and change your personal information by logging into the Website and visiting your account profile page. You may also send us an email at info@hn-distribution.com to request access to, correct, or delete any personal information that you have provided to us. If you have an account connected with the Website, we cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
 

If you delete your user contributions from the Website, copies of your user contributions may remain viewable in cached and archived pages or might have been copied or stored by other Website users.
 

11. Our policy on “do not track” signals. ?We do not support do not track (“DNT”). DNT is a preference that you can set in your web browser. You can enable or disable DNT by visiting the preferences or settings page of your web browser.
 

12. Children under the age of 16. ?Our Services are not intended for children under the age of 16. No one under the age of 16 may provide any personal information to or on the Services. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on the Services or through any of its features, register on the Services, make any purchases through the Services, use any interactive or public comment features on the Services, or provide any information about yourself to us, including, but not limited to, your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at: info@hn-distribution.com. California residents under 16 may have additional rights regarding the collection and sale of their personal information. For more information, see Privacy Policy for California Residents.
 

13. Your California privacy rights. If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit our Privacy Policy for California Residents.
 

14. Other State Specific privacy rights.
 

Your Nevada privacy rights. Nevada law gives Nevada customers the right to request we not sell your personal information for monetary consideration to certain other parties. This right applies even if your personal information is not currently being sold. If you are a Nevada customer and wish to exercise this right, please send an email to info@hn-distribution.com. We endeavor to substantively respond to a verifiable consumer request within sixty (60) days of its receipt.
 

Your Virginia privacy rights. Virginia residents have the right to access, delete, and correct certain personal information that we collect. When you request access to personal information, you have the right to receive that information in a portable and readily usable format. You also have the right to restrict the use of that personal information for targeted advertising, restrict the sale of that personal information, and control our use of any personal information considered sensitive. You also have a right not to receive discriminatory treatment for exercising your privacy rights. If you are a Virginia resident, you may submit a request to exercise your access, deletion, and correction rights by sending an email to info@webstaurantstore.com.
 

15. Data security. We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.
 

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. You may not share your password with anyone, and you acknowledge and agree not to provide any other person with access to the Services or portions of it using your username, password, or other security information. If you share this information with a third party (or authorize a third party to have access to or be linked to your account through any of the Service’s features), that individual will have access to your account and personal information, including, but not limited to, your credit card information. You agree to take responsibility for actions taken by an individual with whom you have shared or authorized access to your account. If you believe your account information has been compromised or accessed without your authorization, you must notify us immediately at info@hn-distribution.com
 

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.
 

16. Transfer of data. Your personal information may be transferred and maintained on computers located outside of your state, province, country, or other jurisdiction where the data protection laws may differ. If you are located outside of the United States and choose to provide information to us, note that we transfer the data, including, but not limited to, personal information, to the United States and process it there. Your use of the Services and submission of such information represents your consent to this policy and the transfer of personal information. The Company will take reasonable steps to ensure your personal data is treated securely and is not transferred to an organization or country unless there are reasonable security controls in place.
 

17. Changes to the Privacy Policy. We will post any changes that we make to our Privacy Policy on this page. If we make material changes on how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account or through notice on the Services homepage. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up to date active and deliverable email address for you and for periodically visiting our Services, Privacy Policy, Terms of Use, and Terms of Sale to check for any changes. Changes to the Privacy Policy, Terms of Use, and Terms of Sale are effective upon posting to the Website.
 

18. Dispute Resolution, Arbitration, and Applicable Law
 

PLEASE READ THE FOLLOWING SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT, YOUR RIGHT TO RESOLVE ANY DISPUTE WITH US THROUGH A CLASS ACTION OF ANY KIND, AND YOUR RIGHT TO A TRIAL BY JURY.
 

• Arbitration Agreement and Waiver of Right to Jury Trial (“Arbitration Agreement”)
 

YOU AGREE THAT, EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ANY DISPUTES AND CLAIMS RELATED TO OR ARISING FROM THESE TERMS OF USE OR ANY ASPECT OF THE RELATIONSHIP BETWEEN YOU AND US, INCLUDING DISPUTES ARISING FROM PRODUCTS OR SERVICES OFFERED OR SOLD BY US OR ANY OTHER ENTITY RELATED TO US, WHETHER BASED IN TORT, CONTRACT, STATUTE, FRAUD, MISREPRESENTATION, OR ANY OTHER LEGAL THEORY, WILL BE RESOLVED THROUGH FINAL AND BINDING PRIVATE ARBITRATION BEFORE A SINGLE ARBITRATOR APPLYING THE LAWS OF THE COMMONWEALTH OF PENNSYLVANIA INSTEAD OF IN COURT. YOU AGREE AND ACKNOWLEDGE THAT BOTH YOU AND WE ARE WAIVING THE RIGHT TO A TRIAL BY JURY.
 

If any court or arbitrator deems any term or provision in the immediately preceding paragraph to be unenforceable as to any claim, then only that claim will proceed in litigation in court rather than by arbitration, but only after the conclusion of the arbitration of any claim or dispute that remains subject to the immediately preceding paragraph.
 

• Class Action Waiver
 

YOU FURTHER ACKNOWLEDGE AND AGREE THAT ANY ARBITRATION OR CLAIM YOU OR WE ASSERT SHALL BE CONDUCTED IN AN INDIVIDUAL CAPACITY AND NOT AS A CLASS ACTION OR OTHER REPRESENTATIVE ACTION, AND THAT YOU AND WE EXPRESSLY WAIVE OUR RIGHT TO FILE A CLASS ACTION OR SEEK RELIEF ON BEHALF OF A CLASS. You or we may, however, bring an individual claim in small claims court consistent with any applicable jurisdictional and monetary limits that may apply, provided that any such claim is maintained as an individual claim rather than a claim on behalf of an actual or potential class of claimants.
 

You and we acknowledge and agree that the arbitrator of any dispute between you and us may award declaratory or injunctive relief only on an individual basis and only to the extent necessary to provide relief warranted by the individual claim.
 

• Arbitration Demand
 

Prior to initiating any arbitration, you or we must first send the other a written demand for arbitration (“Demand”) via first-class mail, FedEx, or UPS within the applicable statute of limitations and repose periods. Your Demand must be delivered to: HN-distribution Inc, 3746 W Warner Ave., Santa Ana, CA 92704. We will send any Demand to the current billing address on your account. The Demand must include (i) the name, telephone number, mailing address, and email address of the person or entity seeking arbitration; (ii) a statement of all legal claims intended to be asserted against the other party and the factual basis for those claims; (iii) a description of the remedy sought and an accurate, good-faith calculation of the amount in controversy; (iv) the signature of the party seeking arbitration; and (v) the signature and contact information of any legal counsel or other representative purporting to represent the party seeking arbitration. The parties will first attempt to settle the matter through amicable discussions. If no agreement can be reached, the parties agree that they shall engage in at least four hours of mediation using a mutually agreed-upon, certified mediator before the matter may be submitted to arbitration.
 

• Initiating Arbitration
 

If the parties are unable to resolve their dispute informally or through mediation, the dispute shall be resolved by a single arbitrator through binding arbitration governed by the Federal Arbitration Act (“FAA”). To initiate the arbitration process, the party seeking arbitration must supply a proposed list of arbitrators to the other party within thirty (30) days of the conclusion of the unsuccessful mediation. If the parties are unable to agree upon an arbitrator, either party may petition an appropriate court for the appointment of an arbitrator pursuant to the FAA. Upon the parties’ agreement on, or the Court’s appointment of, an arbitrator, the party seeking arbitration shall file its previously supplied Demand with the arbitrator. No claims other than those contained in the Demand and that were subject to the dispute-resolution process in the immediately prior paragraph may be asserted against the other party. You and we agree that any in-person Arbitration Hearing must occur in a mutually agreeable location in Santa Ana, California, unless we both agree otherwise in writing, and that you and we waive the right to request any in-person arbitration in any other location. However, if it is determined by the arbitrator that Santa Ana, California is an inappropriate forum in which to conduct the arbitration despite the parties’ agreement, you and we agree that the arbitration will be conducted remotely, and solely via telephone, based on written submissions, or via videoconference.
 

• Governing Law
 

The interpretation and enforcement of this Arbitration Agreement shall be governed by the FAA. If it is determined that the FAA does not govern any issue that arises under this section, that issue shall be resolved under the laws of California, without regard to its choice-of-law rules.
 

19. Comments and concerns. All questions or comments about this privacy and our privacy practices should be directed to: info@hn-distribution.com or by visiting our Support Page.